Strategic Plan

California Strategic Plan

The California Child Support Program Strategic Plan was created through a collaborative process involving LCSA Directors, customers, and other stakeholders. It represents the Department's ongoing commitment to put children first and establishes the following statewide program mission, vision, and goals through federal FY 2009:

Mission

The mission of the California Child Support Services Program is to promote the well-being of children and the self sufficiency of families by assisting both parents to meet the financial, medical, and emotional needs of their children through the delivery of quality child support establishment, collection, and distribution services.

Vision

Children can rely on their parents for the financial, medical, and emotional support they need to be healthy and successful.

Goals

Improve the performance of California's Child Support Services Program
Establish and implement a single, statewide automated child support system
Promote statewide consistency and efficiency of child support practices among the program's governmental partners.
Enhance customer service to child support program clients

Federal Child Support Strategic Plan

The National Child Support Strategic Plan is the product of an enormously effective collaboration. The plan reflects more than ten years of child support professionals brainstorming and consensus-building among branches and levels of government.

Highlights of the plan include:

Families come first. Child support should be a reliable source of income for families.
The nation's child support program plays a meaningful role in securing medical support for children.
Preventing the build-up of unpaid support through early intervention rather than traditional debt threshold based enforcement.
Accountability to prescribed federal performance measures