Conference
The CSDA 1st Annual Child Support Training Conference was held in Garden Grove (Orange County), California at the Hyatt Regency Orange County. The conference was presided over by President Jan Sturla and was attended by nearly 1,000 child support professionals from all over California. The training conference offered over 50 different workshops and 3 plenary sessions. The theme of the conference was Meeting the CCSAS Challenge…Achieving New Heights.
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Conference Material
- A New Approach to Funding LCSAs
- Automation impacts on Attorney Ethical Issues MCLE
- Building a QAPI Plan Performance Measures
- Business Intelligence Using Reports and Statistics to improve Performance
- CCSAS on the Web On-line Services
- Centralized Functionality
- Collaborating with the Courts MCLE
- Creating a Balanced Scorecard Part 1 and 2
- Customer Service, the Phone and You
- Designing and Developing Training Curriculum and Presentations
- Ethics for Child Support Caseworkers
- Federal Child Support Update
- Getting the Job Done Maximizing Staff Contributions
- Harnessing the Power of Technology Computer and Web-Based Training
- How to Effectively Negotiate
- How to Effectively Negotiatet MCLE
- Improving California Performance On Current Collections and Arrears Management
- IV-AIV-D Version 2 Interface
- Media Outreach How to Deal with the Press
- New Medical Support Enforcement Performance Measure
- Non IV-D Why does it Matter to You
- Planning for CCSAS - IT Infrastructure
- Tailoring CCSAS to The Needs of your Organization
- V2 Impacts on Business and Legal Processes MCLE
- What Performance Measures Mean to You